If you need help placing your order, tracking your purchase, or returning an item, you can contact our customer service from Monday to Friday 9am to 5.30pm.

Please consult our FAQ first - many problems can be solved that way.

Customer Service Information

Our customer service is available from Monday to Friday from 9am to 5.30pm CET.

You can reach us via e-mail or telephone under:

Call us on +49 40 67 38 17 80
E-Mail us at