delivery & returns
shipping fees
| country | service | delivery time | price |
| germany | dhl gogreen | 1-2 working days | 4,95€ |
| europe | ups standard | 1-5 working days | from 9,95€ |
| rest of the world | ups express saver | 2-6 working days | from 34,95€ |
returns & exchanges
returns may be done within 30 days of arrival. you can find our full return policy here. if you are a customer from germany you have found a pre-paid return slip in your package. if you are an international customer you have to pay for return shipping yourself unless the product is faulty. in that case please contact us here.
pack your item(s) in an extra box (do not use shoe boxes for shipping) and send it back to:
a.plus logistics
wendenstrasse 255
20537 hamburg
germany