shipping fees

returns & exchanges

returns may be done within 14 days of arrival. you can find our full return policy here. if you are a customer from germany you have found a pre-paid return slip in your package. if you are an international customer you have to pay for return shipping yourself unless the product is faulty. in that case please contact us here.

pack your item(s) in an extra box (do not use shoe boxes for shipping) and send it back to:

a.plus logistics
wendenstrasse 255
20537 hamburg
germany